Support — FornaX RDS AI Connect

What the app does

FornaX RDS AI Connect is a connection-check tool for remote desktop servers. It doesn't open remote desktop sessions and doesn't ask you to sign in.

Find FornaX RDS servers. Automatically lists FornaX RDS servers on the same network, with each server's version and the AI features installed on it.
Check any RDP server by address. Enter a server name or IP address and a port — on your network or over the internet — to see whether it answers, how long it takes, and which security method it chooses.
Understand failures. When a check fails, the app explains the likely cause in plain language and what to check next.
Re-check in one click. Addresses you check stay in the sidebar, saved only on your Mac, so you can check them again or remove them anytime.

Getting started

Find servers on your network

Open FornaX RDS AI Connect.
If macOS asks whether to allow finding devices on your local network, clickAllow. The search starts as soon as you allow it.
FornaX RDS servers on the same network appear in the sidebar. Select one to see its server version, the AI features installed on it, and a connection check that runs right away.
Click Check Again to repeat the check at any time.

Check a server by address

Click Check a Server by Address in the toolbar.
Enter the server's name or address and its port. Remote desktop servers usually use port 3389.
Click Check. The result shows the address it reached, whether the connection succeeded and how long it took, and the server's RDP response.
The address is added under Checked by Address in the sidebar. Select it later to check it again, or clickRemove from List to remove it.

Open Settings (the gear button, or ⌘,) to change the app language or the default port used when you check an address. Servers found in the list always use the port they announce.

Checking a server over the internet

Check a Server by Address isn't limited to your local network. You can check a remote server — at another office, at home, or in a data center — by its public IP address or host name, as long as it can be reached from where your Mac is.

How to check a remote server

Click Check a Server by Address.
In Server address, enter the server's public IP address (for example, 203.0.113.10) or its host name (for example, rdp.example.com).
In Port, enter the port the server is reachable on from the internet. This is often 3389, but many routers forward a different outside port to the server.
Click Check. A green result means the server can be reached from your Mac's current network and answers as an RDP server.

Before you check: make the server reachable

Public address. Use the address the server has on the internet, not its private address on its own network (such as 192.168.x.x or 10.x.x.x).
Port forwarding. If the server is behind a router, the router must forward the outside port to the server's remote desktop port.
Firewall. The server's firewall and any network firewall in between must allow incoming connections on that port.
VPN. If the server is only reachable through a VPN, connect to the VPN first, then check its address on the VPN.

Tips for remote checks

Checking your own office's public address from inside the office may fail even when the server works from outside — some routers don't send a connection to their own public address back inside. Check from a different network (for example, a phone hotspot), or use the server's internal address while you're in the office.
No response within 5 seconds on a remote server usually means the router isn't forwarding the port, a firewall is dropping the connection, or the server is asleep.
Connection refused means something answered at that address but nothing is listening on that port — check the port number and the router's forwarding rule.
Some public Wi-Fi and company networks block outgoing remote desktop connections. If every remote check fails, try another network.
A remote check works exactly like a local one: one connection request, the server's first response, then the connection closes. The app never signs in or starts a session, and the addresses you check stay only on your Mac.

Reading the results

Result	What it means and what to do
Connected in … ms	The server accepted the connection. The time shows how long it took.
Encrypted connection (TLS)	The server answered as an RDP server and chose an encrypted connection. Other possible answers include network level authentication and standard RDP security (an older, less secure method).
Address not found	Check the address. If it's correct, also check your Mac's network connection.
Connection refused	Make sure FornaX RDS or another RDP server is running on the server, and that the port number is correct.
No response within 5 seconds	The server may be asleep, or a firewall may be blocking the connection. For a remote server, also check the router's port forwarding.
Local network access is off	To check servers on the same network, turn on FornaX Connect in System Settings › Privacy & Security › Local Network.
Refused: …	The RDP server is running but refused the security method. Check the server's remote desktop settings.

When a check fails, the app also shows a short error code. Include it if you contact us.

Frequently asked questions

No servers appear in the list. What should I check?

Make sure your Mac and the server Mac are on the same network.
Make sure FornaX Connect is turned on in System Settings › Privacy & Security › Local Network.
On the server Mac, update FornaX RDS to the latest version and make sure "Show this Mac on the same network" is turned on in FornaX RDS Settings › "Advanced Options" › "Network".
You can still check any server with Check a Server by Address.

Does the app sign in to the server or start a remote desktop session?

No. A check sends a single connection request, reads the server's first response, and closes the connection right away. It doesn't sign in or start a session.

Can I check servers that aren't FornaX RDS?

Yes. Check a Server by Address works with any RDP server. Server version and AI features are shown only for FornaX RDS servers found on your network.

Can I check a server that isn't on my network, by its IP address?

Yes. Enter its public IP address or host name and port in Check a Server by Address. The server must be reachable from your Mac's network — see "Checking a server over the internet" above.

What does "AI features" show?

The AI features installed in the FornaX RDS build on that server. Per-user settings and whether a feature is in use are not shown. If a server has none installed, the app says so.

Where are checked addresses stored? How do I remove them?

Only on your Mac — up to 20 recent addresses. Select an address in the sidebar and click Remove from List. Nothing is sent anywhere.

Does the app collect any data?

No. There is no account, no sign-in, no analytics, and no tracking. See thePrivacy Policy.

Requirements

macOS 13 Ventura or later
Languages: English, Korean, and Japanese
Local network access (to find and check servers on the same network)

Contact

Questions or problems? Email us atsupport@gloovir.com.

Please include your macOS version, the app version (shown at the bottom of the sidebar), and any error code the app showed.